Telecoms provider Airtel Uganda unveiled its latest Premium Service Centre in the New Park located in Downtown Kampala. The opening of the premium service center was officiated by the Vice Chairperson of KACITA, Ms. Hope Katwiine at a ceremony attended by Airtel Uganda staff and Directors alongside the area’s business partners and some of Airtel’s high value customers.
During the service center opening, Airtel Uganda Sales Director
Mr. Ali Balunywa said; “It has been our endeavor to enhance the customer
experience for our more than 7.2 million customers. Through our service centers
found in central and accessible locations, convenient opening hours, and
superior merchandise, we have an opportunity to give our customers the overall
retail experience that Airtel has to offer. The launch of more shops around the
country is a significant achievement for us and underlines the importance of
engaging with our consumers on a daily basis.”
Since last year, Airtel has been actively growing its presence
across the country and has premium shops in Fort Portal, Mbarara, Arua, Mbale,
Kampala, Soroti and Gulu among others. These premium shops create a retail
environment that’s entirely focused on the ultimate customer experience and
give people an opportunity to explore the company’sentire range of products and
services. They also offer priority service and dedicated relationship managers
for the high value customers.
Speaking at the ceremony Ms. Katwiine commended Airtel on “rewarding
loyal customers with preferential services and adding value to its customers
nationwide.”
“This shop launch signifies Airtel’s commitment to enriching
the lives of customers, not only by providing good products but also improving
service quality and delivering tailor made amenities. Therefore, I would like
to thank Airtel Uganda for providing a service that appeal to all economic
classes,” she added.
The New Park-based premium shop is customer friendly, and
caters to all types of customers, whether they are corporate customers or
customers seeking a cost-effective telecom solution with one of the shop’s
on-site consultants.
About Bharti Airtel
Bharti Airtel Limited is a leading global telecommunications
company with operations in 20 countries across Asia and Africa. Headquartered
in New Delhi, India, the company ranks amongst the top 4 mobile service
providers globally in terms of subscribers. In India, the company's product
offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line
services, high speed DSL broadband, IPTV, DTH, enterprise services including
national & international long distance services to carriers. In the rest of
the geographies, it offers 2G, 3G wireless services and mobile commerce. Bharti
Airtel had over 305 million customers across its operations at the end of
October 2014.To know more please visit, www.airtel.com
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