The National Social Security Fund (NSSF) kicked off its third
annual Customer Connect Week during which it will offer free financial literacy
to members who have received benefits in the recent past.
The Customer Connect, which takes from May 18th
to May 22nd, will also include a number of community support activities
in different parts of the country as part of the Fund’s Corporate Social
Responsibility.
Addressing the media at Imperial Royale hotel today, NSSF
Managing Director Mr. Richard Byarugaba said that the Fund will offer tailor
made solutions to customers throughout the country.
“This week is dedicated to our members and customers in line with our
commitment to delivering great customer service. We invite you and the general
public to come ask any information about their savings and hold us accountable.
We are open to scrutiny,” he said.
Byarugaba added that the initiative is in fulfillment of the
promise the Fund made to its members to be responsive to their needs and offer
world class services.
Bank of Uganda will facilitate the financial literacy
programme, which seeks to bridge the financial and investment knowledge gap.
“Through a number of
surveys, we have come to know that a number of savers in Uganda do not invest
their money in feasible ventures and end up wasting, rather that growing the
value of their money. Some end of up without any savings in just a few years.”
“This financial
literacy programme is intended to bridge this knowledge gap so that our members
can invest their savings better upon retirement,” he added.
The Fund will also engage in various Corporate Social
Responsibility (CSR) activities across the country that is worth Ush 230m.
“Our staff throughout the country will carry out a
number of community activities as part of our social responsibility to the
areas in which we do business. This year, we are focusing on providing the
necessities of comfortable living to the elderly”, Byarugaba added.
Some of the items include solar power units, mattresses,
beddings, treated mosquito nets, and repair of protected water sources such as
boreholes.
The Fund will provide an assortment of equipment that
enables a better learning environment for elderly in different regions of the
country.
ABOUT NSSF
The National Social Security Fund (NSSF) is National Saving Scheme mandated by Government through the National Social Security Fund Act, Cap 222 (Laws of Uganda) to provide social security services to employees in Uganda.
The National Social Security Fund (NSSF) is National Saving Scheme mandated by Government through the National Social Security Fund Act, Cap 222 (Laws of Uganda) to provide social security services to employees in Uganda.
NSSF is a provident fund (pays out contributions in lump
sum). It covers all employees in the private sector including Non-Governmental
Organizations that are not covered by the Government's pension scheme.
